Privacy Policy

Privacy Policy

Last updated: March 2026

This privacy policy describes how Oxalys (hereinafter "we", "our store") collects, uses, and protects your personal data when you visit our website oxalysbijoux.com or make a purchase.

1. Data Controller

The data controller is:
Oxalys
Website: oxalysbijoux.com
Email: oxalysbijoux@gmail.com

2. Data Collected

We collect the following data:

  • Identification data: surname, first name, email address, postal address, telephone number (when placing an order)
  • Payment data: securely processed by Shopify Payments — we do not store your bank details
  • Browsing data: IP address, browser type, pages visited (via Shopify cookies)

3. Purposes of Processing

Your data is used to:

  • Process and ship your orders
  • Send you order confirmations and delivery updates
  • Manage after-sales service and returns
  • Comply with our legal and accounting obligations

4. Legal Basis

The processing of your data is based on:

  • The performance of the sales contract (order processing)
  • Our legal obligation (invoicing, accounting)
  • Your consent (non-essential cookies, if applicable)

5. Data Sharing

Your data may be transmitted to:

  • Shopify Inc. – our e-commerce platform (hosting, payment)
  • Our logistics providers – for shipping your orders
  • No data is sold to third parties for commercial purposes.

6. Retention Period

Your data is retained:

  • For the period necessary for the execution of your order
  • 10 years for accounting and tax data (legal obligation)
  • 3 years for inactive customer data (for prospecting purposes)

7. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: obtain a copy of your data
  • Right to rectification: correct inaccurate data
  • Right to erasure: request the deletion of your data
  • Right to data portability: receive your data in a structured format
  • Right to object: object to certain processing

To exercise your rights, contact us at: oxalysbijoux@gmail.com

In case of dispute, you can file a complaint with the CNIL: www.cnil.fr

8. Cookies

Our site uses technical cookies necessary for the proper functioning of the store (cart, session, payment). These cookies do not require your prior consent as they are essential to the service.

If you wish to manage your cookie preferences, you can configure them in your browser settings.

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. Payments are secured via the SSL/TLS protocol.

10. Modifications

We reserve the right to modify this policy at any time. The date of the last update will be indicated at the top of this page.

11. Contact

For any questions regarding this policy or your personal data:
📧 oxalysbijoux@gmail.com

Your questions? Our answers!

What materials do you use?

We use all metals that can last over time without rusting and are hypoallergenic, such as titanium with PVD Gold finishes, 925 sterling silver, and stainless steel.

What are your delivery times?

They are between 5 and 11 working days